6Ya

Product Troubleshooting Platform

Education & Knowledge Technologies
Acquired (Inactive) by VerticalScope on Jun 2018 - ceased to operate
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Company Overview

Snapshot

Founded in January 2005 by Yaniv Bensadon, 6Ya operated with 11–50 employees. The company raised $8 million across two funding rounds from two investors. In June 2018, 6Ya was acquired by VerticalScope.

Business overview

6Ya developed an instant troubleshooting platform designed to reinvent customer support. The company's core technology connected users with repair experts via voice or video on smartphones, providing immediate assistance for various devices and digital services. Serving a global market, 6Ya operated within the Education & Knowledge Technologies sector, targeting consumers with its B2C and B2B2C business models.

Strategic signal

In October 2015, 6Ya launched its new app, enabling users to receive voice and video tech support for any issue within six minutes. This development highlighted the company's commitment to instant, accessible customer support and its strategic focus on mobile-first solutions, signaling a push towards user-centric, on-demand service delivery in the tech support industry.

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Company Intelligence Q&A

What is 6Ya's primary business?
6Ya focuses on reinventing customer support through its instant troubleshooting platform, connecting users with repair experts via voice or video on their smartphones for help with devices or digital services.
When was 6Ya founded?
6Ya was founded in January 2005.
Who founded 6Ya?
6Ya was founded by Yaniv Bensadon.
When did 6Ya launch its new app for tech support?
In October 2015, 6Ya launched its new app, allowing users to get voice and video tech support for various issues.
When was 6Ya acquired?
6Ya was acquired by VerticalScope in June 2018.
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