Avdor CIS

Company Overview

Snapshot

Founded in January 2011, Avdor CIS operates with 11–50 employees. The company specializes in call recording and screen monitoring software solutions. A key milestone for the company is its integration with AudioCodes Mediant Session Border Controllers (SBCs) for compliant and high-quality voice communication recording, demonstrating its focus on robust enterprise solutions.

Business overview

Avdor CIS provides call and screen monitoring software solutions tailored for small to medium-sized businesses and enterprises. Its core technology facilitates recording across various communication channels, including landline and mobile phones, voice, screen, SMS, and radio, with real-time streaming capabilities. The company's solutions integrate with a wide array of platforms and VoIP protocols, including Cisco, Avaya, Mitel, and Genesys, serving the business software sector, particularly call centers and enterprise services.

Company Intelligence Q&A

What is Avdor CIS's primary offering?

Avdor CIS offers call recording and screen monitoring software solutions designed for small and medium-sized businesses and enterprises.

Which communication platforms does Avdor CIS integrate with?

Avdor CIS integrates with various platforms and VoIP protocols, including Cisco, Avaya, Mitel, Genesys, SIPREC, Speakerbus, Huawei, and NEC.

What compliance standards does Avdor CIS adhere to?

Avdor CIS complies with PCI-DSS and MiFID II standards, ensuring its solutions meet critical regulatory requirements.

What is the primary benefit of Avdor CIS's integration with AudioCodes Mediant SBCs?

The integration of AudioCodes Mediant Session Border Controllers (SBCs) with CIS Crystal Quality Call Recording using SIPREC provides reliable, compliant, and high-quality voice communication recording, enhancing risk mitigation and operational efficiency for customers.

How does Avdor CIS's CQ recording solution integrate with Cisco Unified Communications Manager?

Avdor CIS's CQ recording solution integrates with Cisco Unified Communications Manager to deliver comprehensive call and screen recording, quality management, and compliance features for contact centers and businesses, significantly improving operational efficiency and risk mitigation.