Bonobo AI

Company Overview

Snapshot

Founded in January 2017 by Barak Goldstein, Ohad Hen, Efrat Rapoport, and Idan Tsitiat, Bonobo AI operated with 1–10 employees. The company raised $4.5M across one funding round from 3 investors, with Capri Ventures as a lead investor. Bonobo AI was acquired by SalesForce in May 2019.

Business overview

Bonobo AI provides a conversational intelligence platform designed to help organizations understand their customers and enhance customer relationships at scale. The company's core technology centralizes complex, unstructured customer interaction data from various channels and leverages artificial intelligence to generate actionable insights across the entire customer journey. Bonobo AI aims to improve customer conversion, up-sell, and retention, serving enterprises and marketing & sales teams within the Business Software sector.

Strategic signal

In November 2018, Bonobo AI raised a $4.5M seed round to develop its platform for turning customer interactions into valuable data. This funding validated the company's approach to conversational AI and its potential to provide businesses with a competitive advantage through deeper customer understanding, signaling strong investor confidence in its technology and market strategy shortly before its acquisition.

Company Intelligence Q&A

When was Bonobo AI founded?

Bonobo AI was founded in January 2017.

Who were the founders of Bonobo AI?

The co-founders of Bonobo AI were Barak Goldstein, Ohad Hen, Efrat Rapoport, and Idan Tsitiat.

What was the total capital raised by Bonobo AI?

Bonobo AI raised a total of $4.5M across one funding round.

When was Bonobo AI acquired and by whom?

Bonobo AI was acquired by SalesForce in May 2019.

Which investors participated in Bonobo AI's funding round?

In November 2018, Bonobo AI raised funding from investors including lead investor.