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HomeStartups Bonobo AI overview

Claimed by owner Last Update Sep 18, 2023 Suggest Edits Claim Profile

Claimed by owner

Bonobo AI

Conversational Intelligence Platform for Businesses

ACQUIRED (Inactive) by SalesForce on May 2019 - closed due to acquisition

Bonobo AI

Bonobo AI Overview

Bonobo AI offers a conversational intelligence platform to help organizations know their customers and grow customer relationships at scale. The company aims to provide organizations with an immediate lift in customer conversion, up-sell, and retention and a lasting competitive advantage through more engaged and loyal customers.

Bonobo helps organizations keep track of complex, unstructured customer interactions across multiple channels by centralizing the data and leveraging artificial intelligence to power action-ready insights across the entire customer journey.