Callflow Software

Company Overview

Snapshot

Founded in July 1999 by Eran Reuveni and Avi Bar Yehuda, Callflow Software operates with 51–200 employees. The company was acquired by Fortissimo Capital in November 2025.

Business overview

Callflow Software develops and implements software solutions designed to optimize the customer experience in branches and stores. Its flagship product, Q-Flow, integrates customer flow management and branch campaign management, serving customers globally across telecommunications, healthcare, government, retail, banking, and education sectors. The company also provides professional services including business requirement analysis, custom solution development, change management, and media production, operating within the Business Software sector.

Strategic signal

In February 2021, Q-nomy Software, part of Callflow Software, played a critical role in Israel's national vaccination efforts, powering the country's race to total population vaccination. This highlights the company's capability to deploy its customer flow management solutions for large-scale public health initiatives, demonstrating the adaptability and strategic importance of its technology beyond traditional retail and service environments.

Company Intelligence Q&A

What is Callflow Software's primary offering?

Callflow Software's primary offering is Q-Flow, a software package that integrates customer flow management and branch campaign management to optimize in-store customer experiences.

When was Callflow Software acquired?

Callflow Software was acquired by Fortissimo Capital in November 2025.

Which industries does Callflow Software serve?

Callflow Software serves various industries globally, including telecommunications, healthcare, government, retail, banking, and education.

What was Callflow Software's role in Israel's vaccination campaign?

In February 2021, Q-nomy Software, part of Callflow Software, powered Israel's national vaccination campaign, demonstrating the application of its solutions in large-scale public health initiatives.

What other significant public health initiative did Callflow Software support?

In December 2020, Q-nomy Inc. and ACF Technologies were selected to support Great Britain's COVID-19 vaccination campaign for the National Health Service.