Callflow Software

Company Overview

Snapshot

Founded in July 1999 by Eran Reuveni and Avi Bar Yehuda, Callflow Software operates with 51–200 employees. The company was acquired by Fortissimo Capital in November 2025, marking a significant milestone in its journey.

Business overview

Callflow Software develops and implements software solutions to optimize customer experience in physical branches and stores. Its core product, Q-Flow, integrates customer flow management and branch campaign management, serving diverse industries including telecommunications, healthcare, government, retail, banking, and education. The company also provides professional services such as business requirement analysis, custom solution development, and change management, operating within the Business Software sector and targeting B2B, B2G, and B2B2C markets globally.

Strategic signal

In February 2021, Q-nomy Software, part of Callflow Software, was instrumental in powering Israel's national vaccination efforts. This demonstrates the critical role of the company's technology in large-scale public health initiatives and highlights its capability to manage complex logistical challenges, signaling strong operational reliability and societal impact to investors.

Company Intelligence Q&A

What is Callflow Software's primary offering?

Callflow Software's flagship product is Q-Flow, a software package that integrates customer flow management and branch campaign management to optimize in-store customer experiences.

When was Callflow Software acquired?

Callflow Software was acquired by Fortissimo Capital in November 2025.

Which industries does Callflow Software serve?

Callflow Software serves various industries globally, including telecommunications, healthcare, government, retail, banking, and education.

What role did Q-nomy Software play in public health initiatives?

In February 2021, Q-nomy Software, part of Callflow Software, powered Israel's national vaccination campaign. In December 2020, Q-nomy Inc. and ACF Technologies were selected to support Great Britain's COVID-19 vaccination campaign.

Who founded Callflow Software?

Callflow Software was founded by Eran Reuveni and Avi Bar Yehuda.