Voco Network is a mobile customer-engagement system thatenables businesses to respond to incoming business calls via chat. Voco adds one-click, always-on chat to ads, inbound and outbound phone calls, and websites, without the need for users to sign in or install anything. Upon reaching out, Voco lets customers chat or pick up where they left off, seconds or weeks ago.
The company uses its proprietary big-data discovery engine to convert calls into sales through advanced marketing and real-time human interaction.