CEMantica

Customer Journey Management Platform

Business Software
Private

Company Overview

Snapshot

Founded in February 2016 by Eytan Hattem, CEMantica operates with 11–50 employees. The company provides a customer journey management platform.

Business overview

CEMantica offers a customer journey mapping tool designed to help businesses visualize, understand, and analyze customer experiences. Its core technology integrates with customer relationship management systems, specifically Microsoft Dynamics 365, to map interactions and emotions throughout the customer journey. The platform enables users to connect personas to real customer profiles, generate analytical dashboards, and centralize siloed data to derive actionable insights. CEMantica serves various industries, including online retailers, financial institutions, and healthcare providers, focusing on enhancing customer retention and behavior analytics.

Company Intelligence Q&A

What is CEMantica's primary product?
CEMantica provides a customer journey mapping tool that helps businesses visualize, understand, and analyze the customer experience.
When was CEMantica founded?
CEMantica was founded in February 2016.
Who is the founder of CEMantica?
Eytan Hattem is the founder of CEMantica.
What technology does CEMantica's platform integrate with?
CEMantica's solution is natively integrated with the Microsoft Dynamics 365 customer engagement platform.
What types of businesses does CEMantica target?
CEMantica targets businesses across various sectors, including online retailers, financial institutions, and healthcare providers, to improve customer experience and retention.