Chargeflow

Company Overview

Snapshot

Founded in June 2021 by Ariel Chen and Avia Chen, Chargeflow operates with 51–200 employees. The company has raised $39 million across 4 funding rounds from 2 investors. In November 2025, Chargeflow secured a Series A funding round, with Viola Growth participating as a lead investor.

Business overview

Chargeflow provides an automated chargeback solution for eCommerce merchants, leveraging big data and deep integration to generate custom chargeback evidence. The company's core technology involves fetching new disputes and chargebacks in real-time from connected payment processors and calculating a 'ChargeScore' based on evidence strength and fraud analysis. Chargeflow's ChargeResponse system securely pulls evidence from over 50 data points, optimizing it based on the client's store type and dispute history. It primarily serves the eCommerce industry, operating within the Fintech & Insurtech sectors.

Strategic signal

In November 2025, Chargeflow announced a $35 million Series A funding round, including a $10 million debt component, to scale its AI-powered chargeback automation platform for global enterprise merchants. This significant capital injection signals strong investor confidence in Chargeflow's technology and its potential to address the growing challenge of e-commerce fraud, which is projected to reach $100 billion annually. The funding will enable the company to expand its reach and further develop its AI capabilities, reinforcing its position as a key player in the fintech landscape for dispute resolution.

Company Intelligence Q&A

What is Chargeflow's primary offering?

Chargeflow offers a fully automated dispute and chargeback solution designed for eCommerce merchants, utilizing AI to generate custom evidence and fight chargebacks.

When was Chargeflow founded and by whom?

Chargeflow was founded in June 2021 by Ariel Chen and Avia Chen.

What was a significant recent funding event for Chargeflow?

In November 2025, Chargeflow raised a $35 million Series A funding round, which included a $10 million debt component, with Viola Growth participating as a lead investor.

How does Chargeflow help e-commerce businesses?

Chargeflow helps e-commerce businesses fight false chargebacks and recover lost revenue by launching an AI-powered platform that automates the dispute process, as announced in May 2022.

What security compliance has Chargeflow achieved?

In December 2022, Chargeflow received SOC 2 Type 1 compliance certification, demonstrating its commitment to data security and privacy.