Chargeflow

Company Overview

Snapshot

Founded in June 2021 by Ariel Chen and Avia Chen, Chargeflow operates with 51–200 employees. The company has raised $39,000,000 across four funding rounds from two investors. In November 2025, Chargeflow secured Series A funding from Viola Growth and OpenView Venture Partners to scale its AI-powered chargeback automation platform.

Business overview

Chargeflow provides an automated chargeback solution for e-commerce merchants, leveraging big data and deep integration with client businesses to generate custom chargeback evidence. The company's core technology fetches new disputes and chargebacks in real-time from connected payment processors, calculates a ChargeScore based on evidence strength and fraud analysis, and optimizes ChargeResponse using over 50 data points. Chargeflow serves the e-commerce industry, operating within the Fintech & Insurtech sector to help businesses fight false chargebacks and recover lost revenue.

Strategic signal

In November 2025, Chargeflow announced a $35 million Series A funding round, which included a $10 million component, to scale its AI-powered chargeback automation platform for global enterprise merchants. This significant capital injection validates investor confidence in Chargeflow's technology and its potential to address the growing issue of e-commerce fraud, which is projected to reach $100 billion annually. The funding signals Chargeflow's strategic intent to expand its market reach and enhance its AI capabilities, positioning it for accelerated growth in the fintech and e-commerce sectors.

Company Intelligence Q&A

What was the most recent funding event for Chargeflow?

In November 2025, Chargeflow secured Series A funding from Viola Growth and OpenView Venture Partners to scale its AI-powered chargeback automation platform for global enterprise merchants.

When did Chargeflow launch its AI-powered platform on Shopify?

In May 2022, Chargeflow launched its AI-powered platform on Shopify to assist e-commerce businesses in combating false chargebacks.

What compliance certification did Chargeflow receive in December 2022?

In December 2022, Chargeflow received the SOC 2 Type 1 compliance certification, demonstrating its commitment to data security and privacy.

How does Chargeflow leverage SEON's data?

In October 2022, Chargeflow began leveraging SEON's data to help merchants recover revenue lost due to chargebacks, enhancing its fraud analysis capabilities.

When did Chargeflow raise its Seed funding round?

In August 2023, Chargeflow raised a Seed funding round, with OpenView Venture Partners participating as a lead investor, to further develop its AI-driven chargeback fighting technology.