Click

Company Overview

Snapshot

Founded in September 1979 by Moshe BenBassat, Ph.D., Click operated with 201–500 employees. The company raised $28 million across one disclosed funding round and was acquired by Salesforce in August 2019.

Business overview

Click provides automated workforce management and optimization solutions for enterprises, available via cloud or on-premises deployments. The company's core technology offers end-to-end visibility and control over service processes, helping organizations optimize forecast planning, scheduling, mobile workforce management, and customer communication. By boosting productivity and increasing customer satisfaction while decreasing service costs, Click serves the business software sector with solutions for enterprise clients.

Strategic signal

In August 2019, Salesforce acquired Click for $1.35 billion, a move that significantly validated Click's mobile workforce management solutions and demonstrated the increasing strategic importance of field service optimization within the broader enterprise software market. This acquisition signaled Salesforce's intent to expand its service cloud capabilities and integrate advanced scheduling and mobile workforce tools into its ecosystem, providing a strong growth catalyst for the acquired technology.

Company Intelligence Q&A

When was Click acquired by Salesforce?

Click was acquired by Salesforce in August 2019.

What was the acquisition amount when Salesforce acquired Click?

Salesforce acquired Click for $1.35 billion in August 2019, integrating its mobile workforce management solutions into Salesforce's Service Cloud.

Who founded Click?

Click was founded by Moshe BenBassat, Ph.D.

What was the total capital raised by Click?

Click raised a total of $28 million across one funding round.

When did Click go public?

Click completed an Initial Public Offering (IPO) on NASDAQ in June 2000.