Colabo allows businesses to combine their human, in-store, and digital assets. Customers can initiate conversations with retailers via text or voice from anywhere using natural language. Conversations are handled seamlessly by a combination of AI bots and human experts. Colabo automates follow-ups with customers to ensure satisfaction and retention.

Colabo's customers are seeing results including a two-fold increase in conversion rate (from initial customer inquiry to product order), a 150% increase in customer satisfaction (as measured by how likely they are to recommend the service to friends), and a three-month implementation time (from first engagement to first customer transaction).