Sebastien Adjiman
Co-founder & CEO
Claimed by owner Swish.ai
Former names: Deep Coding
IT Delivery Intelligence Platform
Swish.ai
www.businesswire.com
•
Nov 13, 2021
Swish.ai Secures $13M Series A Funding to Bring Hyperautomation to Enterprise Service Management
www.businesswire.com
•
Mar 17, 2021
Benchmarking study confirms DeepCoding's AI reduces IT Support costs by 25% and slashes resolution times
www.prnewswire.com
•
Aug 7, 2020
Jeff Rumburg Appointed DeepCoding's General Manager for North America
www.analyticsinsight.net
•
Apr 1, 2019
DeepCoding: Modelling Better Business Decisions Via Operational Intelligence Tools
www.newswire.com
•
Sep 6, 2018
DeepCoding Emerges From Stealth Mode During the 2018 Tel Aviv DLD Festival, Unveils Industry's First IT Delivery Intelligence Platform
About
Swish.ai is a hyperautomation platform that enables enterprise IT leaders to reinvent their IT service management (ITSM) delivery experience by seamlessly integrating with existing ITSM solutions.
Swish.ais autonomous ticket flow orchestration assigns every ticket in real time by based on a wide range of parameters, such as agent skillset, team workload, and ticket urgency, thereby reducing hops and mean time to resolution by over 50%.
The Swish.ai platform also provides IT leaders with real-time performance-augmented analytics and strategic insights to proactively identify optimization opportunities and take the necessary actions.
Swish.ais autonomous ticket flow orchestration assigns every ticket in real time by based on a wide range of parameters, such as agent skillset, team workload, and ticket urgency, thereby reducing hops and mean time to resolution by over 50%.
The Swish.ai platform also provides IT leaders with real-time performance-augmented analytics and strategic insights to proactively identify optimization opportunities and take the necessary actions.
Primary Sector
Enterprise, IT & Data Infrastructure
Products
-
Geographic markets
Northern Europe, Europe, North America, Western Europe, Americas, Southern Europe, South America
News
(5)
www.businesswire.com
•
Nov 13, 2021
Swish.ai Secures $13M Series A Funding to Bring Hyperautomation to Enterprise Service Management
www.businesswire.com
•
Mar 17, 2021
Benchmarking study confirms DeepCoding's AI reduces IT Support costs by 25% and slashes resolution times
www.prnewswire.com
•
Aug 7, 2020
Jeff Rumburg Appointed DeepCoding's General Manager for North America
www.analyticsinsight.net
•
Apr 1, 2019
DeepCoding: Modelling Better Business Decisions Via Operational Intelligence Tools
www.newswire.com
•
Sep 6, 2018
DeepCoding Emerges From Stealth Mode During the 2018 Tel Aviv DLD Festival, Unveils Industry's First IT Delivery Intelligence Platform
The Team
(3)
AY
Arnon Yaffe
Co-founder & CPO
OM
Oren Miara
VP Data Science
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Company Lifecycle
Private Equity Funding
Seed
$1.8M
Sep 2017
2 Investors
$1.8M
Convertible Debt
$2.7M
Jan 2020
1 Investors
$2.7M
A Round
$13M
Nov 2021
5 Investors
$13M
Others
Affiliation
Dec 2019
Hub Name
The Builders
Batch
#6 2019
Affiliation
Mar 2021
Hub Name
Deloitte Launchpad
Batch
1
Media gallery
(0)Locations
Israel
Ahad Ha'Am St 9, Tel Aviv-Yafo, Israel
Offices Abroad
United Kingdom
United States
Locations
Israel
Ahad Ha'Am St 9, Tel Aviv-Yafo, Israel
Offices Abroad
United Kingdom
United States
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