Swish.ai
Agentic AI for IT Operations: Autonomous, Proactive, and Efficient
Company Overview
Snapshot
Founded in December 2017 by Sebastien Adjiman and Arnon Yaffe, Swish.ai operates with 11–50 employees. The company raised $22.5M across 5 funding rounds from 7 investors. In June 2026, Swish.ai was acquired by Unframe Tech.
Business overview
Swish.ai leverages Agentic AI to enhance enterprise IT and support operations by integrating AI-driven solutions throughout the ticketing lifecycle. Its Data Enablement Platform transforms unstructured IT data into actionable insights using NLP clustering, process mining, and agent skillset intelligence. The company's suite of intelligent AI agents, including Swish.ai Self-Service, Orchestrator, Advisor, and MI Detector, aims to deliver autonomous, proactive IT operations, serving markets in North America and Europe within the Business Software sector.
Strategic signal
In June 2026, Swish.ai was acquired by Unframe Tech, indicating a strategic consolidation within the AI-driven IT operations market. This acquisition suggests a growing demand for advanced AI solutions to streamline enterprise service management and could provide Unframe Tech with enhanced capabilities in agentic AI and data enablement for IT operations.
Company Intelligence Q&A
- What was a significant recent corporate development for Swish.ai?
- In June 2026, Swish.ai was acquired by Unframe Tech, marking a key exit for the company.
- When did Swish.ai secure its Series A funding round?
- Swish.ai secured its Series A funding round in November 2021, with Dell Technologies Capital leading the investment, joined by Samsung Next TLV.
- What was the outcome of the benchmarking study for DeepCoding's AI?
- A benchmarking study in March 2021 confirmed that DeepCoding's AI reduced IT Support costs by 25% and significantly slashed resolution times.
- When did Swish.ai (then DeepCoding) emerge from stealth mode?
- DeepCoding emerged from stealth mode in September 2018 during the Tel Aviv DLD Festival, unveiling its IT Delivery Intelligence Platform.
- Who was appointed General Manager for North America for DeepCoding?
- In August 2020, Jeff Rumburg was appointed DeepCoding's General Manager for North America.