Kampyle
Customer Feedback Management Platform
Company Overview
Snapshot
Founded in April 2007 by Ariel Finkelstein and Eran Savir, Kampyle operated with 51–200 employees. The company was acquired by Medallia in October 2016, marking a significant exit in the customer feedback management sector.
Business overview
Kampyle provided a platform designed to enable businesses to collect, understand, and act on customer feedback across various digital touchpoints, including web, mobile, and point of sale. Its comprehensive platform and deployment methodology allowed for rapid implementation. Kampyle operated within the Enterprise Solutions sector, focusing on software applications, targeting, customer experience, SaaS, customer service, and enterprise solutions for businesses and financial institutions.
Strategic signal
In October 2016, Kampyle was acquired by Medallia, a move that integrated Kampyle's digital voice of customer capabilities into Medallia's broader experience management platform. This acquisition signaled a consolidation within the customer feedback market, enhancing Medallia's offerings and providing Kampyle's technology with a larger platform for impact.
Log in to access full profile ›Company Intelligence Q&A
- When was Kampyle acquired?
- Kampyle was acquired by Medallia in October 2016.
- What is Kampyle's primary business?
- Kampyle offers a platform that enables businesses to collect, understand, and act on customer feedback across all digital touchpoints, including web, mobile, and point of sale.
- Which investor participated in Kampyle's funding rounds?
- Viola Ventures participated in Kampyle's funding rounds in January 2009 and January 2016.
- What was a key strategic focus for Kampyle in November 2014?
- In November 2014, Kampyle unveiled its ANZ Voice of Customer (VoC) Center of Excellence, indicating a focus on expanding its presence and expertise in the Australia and New Zealand markets.
- What was the strategic significance of Kampyle's acquisition by Medallia?
- The acquisition of Kampyle by Medallia in October 2016 integrated Kampyle's digital voice of customer leadership into Medallia's platform, expanding Medallia's capabilities in customer experience management.