Lightico

Company Overview

Snapshot

Founded in July 2013 by Zviki Ben-Ishay, Omri Braun, and Justin Josh, Lightico operates with 51–200 employees. The company has raised a total of $52 million across 6 funding rounds from 9 investors. In June 2023, Lightico acquired Vizolution, expanding its capabilities in digital customer journeys.

Business overview

Lightico provides an AI-powered digital completion cloud designed for regulated enterprises to streamline customer-facing processes. Its SaaS platform orchestrates mobile-first journeys, unifying eSignatures, smart eForms, document collection, ID verification, consent, and payments into a single workflow. The company's no-code solutions and integrations with CRM and contact-center tools help businesses and operations teams reduce handling time, decrease abandonment rates, and enhance customer experience across various functions like onboarding, servicing, and claims. Lightico serves industries such as financial services, insurance, and call centers.

Strategic signal

In June 2023, Lightico acquired Vizolution, a move that signals the company's strategic intent to consolidate and expand its market position in digital customer journey solutions. This acquisition enhances Lightico's platform capabilities, offering a more comprehensive suite to regulated enterprises and potentially accelerating its growth trajectory by integrating Vizolution's technology and customer base.

Company Intelligence Q&A

What was a significant strategic move by Lightico in 2023?

In June 2023, Lightico acquired Vizolution, a company specializing in digital customer journey solutions, as reported by CTech.

What was a key partnership announced by Lightico in May 2022?

In May 2022, Inovatec partnered with Lightico to deliver digitally complete customer journeys for lenders, as reported by ABFJournal.

What was the nature of Capital One Ventures' involvement with Lightico in July 2021?

In July 2021, Capital One Ventures made a follow-on investment in Lightico, leading an extension round.

What operational change did Lightico implement in February 2023?

In February 2023, Lightico implemented a workforce optimization, laying off 25% of its team in a second round of cutbacks, as reported by Calcalistech.

What was a significant investment in Lightico in November 2020?

In November 2020, Lightico raised $13 million in a funding round, with participation from Oxx and Capital One Ventures, as reported by Globes.