NICE

Customer Relations and Risk Management Solutions

Business Software
Public on NASDAQ on Feb, 1996
Public on TASE on Feb, 1996
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Company Overview

Snapshot

Founded in September 1986 by Benny Levin, NICE operates with over 12,000 employees. The company became public on NASDAQ and TASE in February 1996. A significant development includes the acquisition of Cognigy in July 2025, enhancing its customer experience offerings.

Business overview

NICE develops intent-based business software solutions designed to capture and analyze interactions and transactions, extract insights, and enable real-time responses. Leveraging cross-channel and multi-sensor analytics, NICE's solutions help organizations improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. The company serves over 25,000 organizations across more than 150 countries in the enterprise and security sectors, including a substantial portion of Fortune 100 companies, operating within the Business Software sector with a focus on IT, R&D & Data Solutions, and Data Analysis & Decision Support.

Strategic signal

In July 2025, NICE completed the acquisition of Cognigy, a move that significantly transforms its customer experience (CX) capabilities by integrating best-in-class, data-driven CX AI platforms. This acquisition signals NICE's strategic commitment to advancing its AI-powered solutions and solidifying its position as a leader in the evolving CX market, indicating a strong forward trajectory in innovation and market expansion for investors.

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Company Intelligence Q&A

What was a significant acquisition made by NICE recently?
In July 2025, NICE acquired Cognigy, a company focused on transforming customer experience with AI platforms.
When did NICE become a public company?
NICE became a public company in February 1996, listing on both NASDAQ and TASE.
What recognition did NICE receive in September 2024?
In September 2024, NICE was named an Undisputed Leader for the second consecutive year in Metrigy’s 2024 CCaaS Provider Ranking.
What award did NICE Enlighten Copilot win in September 2024?
In September 2024, NICE Enlighten Copilot won the 2024 BIG Innovation Award for AI Excellence and Advanced Conversational AI.
What new solution did NICE Actimize launch in September 2024?
In September 2024, NICE Actimize launched an AI-Powered Fraud Investigations Solution designed to mitigate losses and maximize efficiencies.
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