NICE

Customer Relations and Risk Management Solutions

Business Software
Public on NASDAQ on Feb, 1996
Public on TASE on Feb, 1996

Company Overview

Snapshot

Founded in September 1986 by Benny Levin, NICE operates with over 12,000 employees. The company became public on NASDAQ and TASE in February 1996. A significant development for NICE was its acquisition of Cognigy in July 2025, enhancing its customer experience offerings.

Business overview

NICE develops intent-based solutions that capture and analyze interactions and transactions to extract insights for real-time responses. Leveraging cross-channel and multi-sensor analytics, the company's technology helps organizations improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. NICE serves over 25,000 organizations across more than 150 countries, including a substantial portion of Fortune 100 companies, operating within the Business Software sector, with a focus on IT, R&D, Data Solutions, and Data Analysis & Decision Support.

Strategic signal

In July 2025, NICE completed the acquisition of Cognigy, a move that significantly transforms its customer experience (CX) capabilities by integrating a best-in-class, data-driven CX AI platform. This acquisition signals NICE's strategic commitment to advancing its AI-powered solutions, positioning the company to deliver more sophisticated and integrated customer experience offerings in a rapidly evolving market.

Company Intelligence Q&A

What was a key strategic acquisition for NICE in 2025?
In July 2025, NICE closed the acquisition of Cognigy, aiming to transform customer experience with a best-in-class, data-driven CX AI platform.
When did NICE become a public company?
NICE became public on NASDAQ and TASE in February 1996.
What recognition did NICE receive for its CXone platform in September 2024?
In September 2024, NICE was named an Undisputed Leader for the second consecutive year in Metrigy’s 2024 CCaaS Provider Ranking for its CXone platform.
What award did NICE Enlighten Copilot win in September 2024?
In September 2024, NICE Enlighten Copilot won the 2024 BIG Innovation Award for AI Excellence and Advanced Conversational AI.
What new solution did NICE Actimize launch in September 2024?
In September 2024, NICE Actimize launched an AI-Powered Fraud Investigations Solution designed to mitigate losses and maximize efficiencies.

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