Guy Shachar
Co-founder & CEO
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Perceptive AI
Former names: Pistachio
Customer Success Solutions for B2B SaaS Companies
Stealth Mode
Feb 2021 ceased to operate
Perceptive AI
Perceptive AI Overview
Perceptive AI helps B2B SaaS companies accurately detect early signs of churn and pinpoint customers ripe for upselling and revenue expansion. It also provides companies with timely predictions, helps them understand the reasons behind them, and offers actionable recommendations for the next steps to take.
The companys goal is to help CSMs identify and focus on clients who will churn unless the company proactively engages them and resolves any issues causing dissatisfaction, while also identifying upselling and cross-selling opportunities.
Harnessing its deep data-science expertise, Perceptive AI employs artificial intelligence to empower customer success teams, taking the guesswork out of customer risk assessment and replacing manual processes with automated AI technology. Perceptive enables CSM teams to know which accounts are about to churn and why, as well as what can be done to keep those accounts on board.
The companys goal is to help CSMs identify and focus on clients who will churn unless the company proactively engages them and resolves any issues causing dissatisfaction, while also identifying upselling and cross-selling opportunities.
Harnessing its deep data-science expertise, Perceptive AI employs artificial intelligence to empower customer success teams, taking the guesswork out of customer risk assessment and replacing manual processes with automated AI technology. Perceptive enables CSM teams to know which accounts are about to churn and why, as well as what can be done to keep those accounts on board.
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Israel
HaGefen Street 19, Tel Aviv-Yafo, Israel
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Perceptive AI Business
Sector
Primary:
Business Software
Target Customer
Core Technology
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(0)Tech Community Involvement
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(23)
customer-success
software-applications
smb
service-providers
risk-management
predictive-analytics
customer-service
web-platform
customer-engagement
behavior-analytics
customer-retention
data-mining
monitoring
business-intelligence
saas
crm
customer-analytics
enterprises
sales
big-data-analytics
artificial-intelligence
machine-learning
enterprise-solutions
Perceptive AI Financials
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Public Offerings & Exits
Private Equity Funding
Seed
$1.5M
May 2018
2
Investors
$1.5M
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Perceptive AI Lifecycle
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Closing Event
Feb 2021
Seed
$1.5M
May 2018
2
Investors
$1.5M
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News Articles
May 13, 2018
www.calcalistech.com
Israel-Based Customer Relations Startup Perceptive AI Raises $1.5 Million
#Investment #Expand
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