Quack

Trainable AI Agents Automate Support, Analyze Interactions, and Turn CX into Growth

Business Software
Acquired by AUI on Feb 2026

Company Overview

Snapshot

Founded in May 2023 by Nadav Kemper and Aviram Roisman, Quack operates with 11–50 employees. The company has secured funding across 3 rounds from 7 investors. In February 2026, Quack was acquired by AUI.

Business overview

Quack AI develops a trainable agentic AI platform designed to automate complex customer conversations for CX and support teams. Its core technology integrates with existing CRMs, ticketing tools, knowledge bases, and internal systems, leveraging topic-based training, autonomous QA, and voice-of-customer analytics to enhance resolution quality. The company serves SaaS and high-growth companies, aiming to reduce ticket load, shorten resolution times, and transform customer support into a measurable growth driver within the Business Software sector, specifically focusing on Sales & Marketing Solutions and IT, R&D & Data Solutions.

Strategic signal

In February 2026, Quack was acquired by AUI, a deal estimated at $15 million. This acquisition signals a strategic move by AUI to expand its Israeli R&D presence and focus on structured AI execution, validating Quack's agentic AI technology as a key asset for enhancing customer experience automation in the market.

Company Intelligence Q&A

What was a significant recent corporate development for Quack?
In February 2026, Quack was acquired by AUI in a deal estimated at $15 million. This acquisition is expected to double AUI’s Israeli R&D presence, focusing on structured AI execution.
When did Quack raise its seed funding round?
In September 2025, Quack announced a $7 million seed funding round led by Hanaco Ventures.
Which company renewed its partnership with Quack in late 2025?
In November 2025, Yotpo, an eCommerce marketing platform, renewed its partnership with Quack, leveraging Quack's proactive agentic AI platform to automate 70% of its customer support tickets.
Did Quack's leadership publish any research in late 2025?
In October 2025, Yaniv Markovski (formerly of OpenAI), Aviram Roisman (Quack CTO and Co-Founder), and Doron Pryluk (Quack COO) released a research paper titled 'CX 2028,' offering a new perspective on the AI-powered future of digital customer experiences.
Who were the co-founders of Quack?
Quack was co-founded by Nadav Kemper, who serves as CEO, and Aviram Roisman, who is the CTO.

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