Quack
Trainable AI Agents Automate Support, Analyze Interactions, and Turn CX into Growth
Company Overview
Snapshot
Founded in May 2023 by Nadav Kemper and Aviram Roisman, Quack operates with 11–50 employees. The company secured funding across 3 rounds from 7 investors, with Hanaco Ventures participating as a lead investor. In February 2026, Quack was acquired by AUI, marking a significant exit for the company.
Business overview
Quack AI provides a trainable agentic AI platform designed to automate complex customer conversations for CX and support teams, enabling human agents to focus on high-value issues. The platform integrates with existing CRMs, ticketing tools, knowledge bases, and internal systems. It leverages topic-based training, autonomous QA, and voice-of-customer analytics to continuously enhance resolution quality. Quack serves SaaS and high-growth companies, helping them reduce ticket load, shorten resolution times, and transform customer support into a measurable growth driver within the Business Software sector, specifically focusing on Sales & Marketing Solutions and IT, R&D & Data Solutions.
Strategic signal
In February 2026, Quack was acquired by AUI in a deal estimated at $15 million. This acquisition significantly expands AUI’s Israeli R&D presence and underscores the growing strategic importance of structured AI execution in the market. For investors, this signals a strong validation of Quack's agentic AI technology and its potential to drive efficiency and growth in customer experience.
Log in to access full profile ›Company Intelligence Q&A
- When was Quack acquired?
- Quack was acquired by AUI in February 2026.
- What was the estimated value of Quack's acquisition?
- Quack was acquired by AUI in February 2026 for an estimated $15 million. This acquisition significantly expanded AUI’s Israeli R&D presence.
- Which company acquired Quack?
- Quack was acquired by AUI in February 2026.
- Who led the seed funding round for Quack?
- In September 2025, Quack raised seed funding led by Hanaco Ventures.
- What was a key partnership announced by Quack?
- In November 2025, Quack announced that Yotpo, an eCommerce marketing platform, renewed its use of Quack's proactive agentic AI platform, which helped Yotpo automate 70% of its customer support tickets.