QueryM

Company Overview

Snapshot

Founded in January 2009, QueryM operates with 1–10 employees. The company is currently in a Non-Active status as of August 2017.

Business overview

QueryM, a product of Semantica Technologies, provides a platform designed to enhance customer service by enabling service representatives to deliver fast and accurate responses to customer inquiries. The core technology leverages domain-specific Natural Language Processing (NLP) and learning algorithms to match user queries with relevant information, such as sections within device manuals, achieving over 90% accuracy. QueryM also incorporates a unique feature of short video clips, or Cliplets, to demonstrate specific 'how-to' instructions. The platform can be deployed as a standalone solution or integrated within existing Enterprise Content Management (ECM) systems, serving B2B and B2C markets, particularly within call centers and broader enterprise and professional services sectors.

Company Intelligence Q&A

What is QueryM's primary offering?

QueryM provides a platform that uses Natural Language Processing and learning algorithms to help service representatives deliver fast and accurate answers to calling customers, including through short video clips called Cliplets.

When was QueryM founded?

QueryM was founded in January 2009.

What is the operational status of QueryM?

QueryM has been in a Non-Active status since August 2017.

What technologies does QueryM utilize?

QueryM implements domain-specific Natural Language Processing (NLP) technologies and learning algorithms to match user queries to information, and also incorporates mobile application technology for its platform.

Which markets does QueryM target?

QueryM targets both B2C and B2B markets, with a focus on enterprise and professional services, particularly within call centers.