Ransys is a leading vendor of Enterprise Feedback Management (EFM) Solutions that has developed the Attentive Proactive Feedback Management Suite of solutions; Attentive ACE, which is a key solution is this suite, uses Event Driven Customer Feedback to enhance customer experience, lead companies to a new level in their ability to listen to the Voice Of their Customers and drive an ongoing internal improvement culture that fortifies and drives business and operational aspects in the organization.
Attentive suite enables medium and large organizations to deploy feedback solutions that consolidate and manage the entire organizational wide feedback cycle. This provides superior customer satisfaction, loyalty and ultimately customer retention. In addition it decreases operational cost, streamlines business processes, and promotes long term employee retention.