Based on data collected from different sources by our team,
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11/2020 due to acquisition
Reps AI
Reps AI Overview
Reps.AI offers an engine that connects to multiple platforms in order to improve the speed at which teams help customers. The core engine combs through historical data to train itself on the topics that customers inquire about and the replies that the support team provides. For each topic, the engine provides insights for the manager, real-time suggestions for customer representatives, and, with sufficient training, fully automated replies.
Service providers can customize and activate by topic in order to show the representatives the action bar, the automated answers, or both. Reps.AI can help companies boost their customer support response times by as much as 10% to 20%.
Reps AI Climate Tech relevance
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Nov 12, 2020
tech.eu
KMS Lighthouse acquires Tel Aviv startup Reps AI, recently valued at $20 million - Tech.eu
#Acquisition
Nov 12, 2020
www.calcalist.co.il
חברת KMS Lighthouse רוכשת את הסטארט-אפ Reps.AI בכ-20 מיליון דולר