RoboHold
Call Center Navigation Solution
Company Overview
Snapshot
Founded in January 2014 by Yaron Gavish, RoboHold operates with 1–10 employees. The company ceased operations in November 2023.
Business overview
RoboHold develops a mobile application designed to streamline interactions with call centers. Its core product allows users to avoid long hold times by having the app wait on their behalf until a live representative is available, at which point the user is connected. The company primarily serves the business software sector, focusing on enhancing customer service and productivity within call centers, particularly in the Israeli market.
Strategic signal
In November 2018, RoboHold's personal assistant application, "Roby the Robot," was highlighted for its utility in facilitating interactions with the Population Authority. This indicated the company's strategic focus on applying its call center navigation technology to government services, demonstrating a potential for broader public sector adoption and validating the solution's effectiveness in high-volume service environments.
Log in to access full profile ›Company Intelligence Q&A
- What is RoboHold's primary offering?
- RoboHold provides a mobile application that allows users to connect with live call center representatives without waiting on hold, by having the app manage the waiting process and connect the user once a representative is available.
- When was RoboHold founded?
- RoboHold was founded in January 2014.
- Who is the founder of RoboHold?
- Yaron Gavish is the Founder & CEO of RoboHold.
- What was a key development for RoboHold in 2018?
- In November 2018, RoboHold's personal assistant application, "Roby the Robot," was featured for its role in assisting with inquiries to the Population Authority, showcasing its application in government services.
- What is the current operational status of RoboHold?
- RoboHold ceased to operate in November 2023.