Company Overview
Snapshot
Founded in March 2013 by Yuval Shemesh, Rami Ricanati, and Or Meirov, Roojoom operates with 11–50 employees. The company has secured $6.1 million across two funding rounds from five investors. In October 2020, Roojoom was recognized by Gartner as a "Cool Vendor in AI for Customer Analytics."
Business overview
Roojoom provides an AI-based personal customer journey solution designed to help brands manage and optimize individual customer interactions. Its core technology leverages advanced machine-learning algorithms and user-experience principles to guide customers through specific touchpoints, aiming to achieve business objectives such as increased service utilization, up-selling, self-service adoption, and enhanced brand loyalty. The company serves enterprises across various industries, operating within the Business Software sector, with a focus on Sales & Marketing Solutions and e-Commerce Tools.
Strategic signal
Roojoom's designation as a "Cool Vendor in AI for Customer Analytics" by Gartner in October 2020 highlights the company's innovative approach to leveraging artificial intelligence for customer engagement. This recognition validates Roojoom's technology and strategic direction, signaling to investors and innovation teams its potential for impact in the evolving landscape of customer experience management and AI-driven personalization.
Log in to access full profile ›Company Intelligence Q&A
- What is Roojoom's primary focus?
- Roojoom specializes in AI-based Personal Journey Orchestration, enabling brands to control and optimize individual customer journeys to achieve business objectives like service utilization, up-selling, and brand loyalty.
- When was Roojoom founded and by whom?
- Roojoom was founded in March 2013 by Yuval Shemesh, Rami Ricanati, and Or Meirov.
- How much funding has Roojoom raised to date?
- Roojoom has raised a total of $6.1 million across two funding rounds. The first round was a seed round in March 2014 with investors 2B.VC and WeKiX. The second round in July 2017 included investors 2B.VC, Keyrus Innovation Factory (KIF), Titanium Investments, and Winnovation.
- What notable recognition has Roojoom received?
- In October 2020, Roojoom was designated by Gartner as a "Cool Vendor in AI for Customer Analytics."
- What was a key product development for Roojoom?
- In July 2017, Roojoom launched its new platform for the management of the customer journey, enhancing its capabilities in personal customer journey orchestration.