Roomer

Company Overview

Snapshot

Founded in September 2011 by Gon Ben-David, Ben Froumine, Adi Zellner, and Gal Nevo, Roomer operates with 11–50 employees. The company has raised $7 million across two funding rounds from BRM Group and Disrupt-ive. In July 2019, Roomer partnered with Munich Re to enhance travel flexibility offerings.

Business overview

Roomer operates a peer-to-peer marketplace that connects travelers holding nonrefundable hotel reservations with individuals seeking discounted last-minute accommodations. The platform utilizes an automated validation system to authenticate reservations, ensuring security for both buyers and sellers. Roomer also collaborates with hotels and travel companies globally to expand their customer base and address customer service challenges related to nonrefundable cancellations, operating within the Retail Platforms sector and serving the hospitality and consumer markets.

Strategic signal

In April 2020, Roomer faced scrutiny regarding its payout practices for cancelled hotel rooms, as reported by Which? News. This event highlights the operational challenges and reputational risks that can arise for marketplace platforms during periods of significant market disruption, such as those impacting the travel industry, and signals the importance of robust customer service and clear policy communication for investor confidence.

Company Intelligence Q&A

What is Roomer's core business model?

Roomer operates a peer-to-peer marketplace facilitating the resale of nonrefundable hotel rooms. It connects individuals who can no longer use their reservations with other travelers seeking last-minute discounted accommodations.

When was Roomer founded and by whom?

Roomer was founded in September 2011 by Gon Ben-David, Ben Froumine, Adi Zellner, and Gal Nevo.

What significant partnership did Roomer announce in 2019?

In July 2019, Roomer partnered with Munich Re to power next-generation travel flexibility solutions, aiming to enhance offerings for its users.

What was the total capital raised by Roomer?

Roomer has raised a total of $7 million across two funding rounds.

What challenge did Roomer face in April 2020?

In April 2020, Roomer was reported by Which? News for not paying out on cancelled hotel rooms, indicating operational challenges during a period of travel disruption.