RoundRack
Chatbot for Post-purchase Services
Company Overview
Snapshot
Founded in January 2020 by Arie Katz and Alex Kogan, RoundRack operated with 1–10 employees. The company ceased operations in October 2023.
Business overview
RoundRack developed an AI-powered chatbot, Circular Concierge, designed to enhance post-purchase services for fashion brands. This technology aimed to help brands offer sustainable services such as cleaning, mending, or clothing trade-ins, thereby improving customer loyalty and retention without incurring overhead costs. Additionally, RoundRack's platform facilitated fashion designers in discovering, exploring, and sourcing sustainable materials, leveraging AI to provide tailored material selections and reduce the time required for integration into production lines. The company operated within the Business Software sector, focusing on Climate Tech, specifically Sustainable Materials & Circularity and Eco-Efficient Manufacturing, serving the fashion industry and online retailers in the United States, United Kingdom, and Europe.
Log in to access full profile ›Company Intelligence Q&A
- What is RoundRack's current operational status?
- RoundRack ceased to operate in October 2023.
- When was RoundRack founded and by whom?
- RoundRack was founded in January 2020 by co-founders Arie Katz and Alex Kogan.
- What is the primary product offered by RoundRack?
- RoundRack's primary product is the Circular Concierge, a chatbot designed to enable brands to offer sustainable post-purchase services.
- What markets does RoundRack serve?
- RoundRack serves geomarkets including the United States, United Kingdom, and Europe.
- What was RoundRack's involvement with the FFWD accelerator?
- RoundRack participated in the FFWD accelerator's Summer 2020 batch, graduating in August 2020.