Company Overview
Snapshot
Founded in August 2012 by Yohanna Emkies and Ishay Emkies, SmartLive operates with 1–10 employees. The company is currently non-active as of January 2014.
Business overview
SmartLive develops a mobile application that facilitates instant customer service chat, connecting customers with representatives. The platform aims to enhance customer experience and branding by enabling direct communication without traditional wait times or IVR systems. SmartLive serves the business software sector, focusing on sales and marketing solutions and e-commerce tools, primarily targeting enterprise and professional services, particularly service providers, in markets such as Israel, the United States, and France.
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- What is SmartLive's primary offering?
- SmartLive provides a mobile application designed to connect customers with customer service representatives instantly via chat, aiming to improve customer experience and streamline communication for businesses.
- When was SmartLive founded?
- SmartLive was founded in August 2012 by Yohanna Emkies and Ishay Emkies.
- What is the current status of SmartLive?
- SmartLive has been non-active since January 2014.
- Which markets does SmartLive target?
- SmartLive targets geomarkets including Israel, the United States, and France.
- What problem does SmartLive aim to solve for customers?
- SmartLive aims to eliminate customer frustrations such as waiting on hold, navigating IVR systems, and repeating information, by providing instant chat access to customer service.