Support Machines provides automated customer service solutions for web and mobile applications and social networks.
Support Machines recognizes that the answer to each question is based on the background context of the conversation. It also understands how to make multiple answers flow in a meaningful way, whether by giving instructions or guiding the customer with very specific information.
The companys goal is to help businesses provide professional customer service around the clock, while reducing applicable support costs by as much as 90%.
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Apr 10, 2013
www.globes.co.il
Automated customer services co Support Machines raises $1m