TechSee Augmented Vision

Company Overview

Snapshot

Founded in December 2014 by Eitan Cohen, Amir Yoffe, and Gabby Sarusi, TechSee Augmented Vision operates with 51–200 employees. The company has raised $54 million across 4 funding rounds from 7 investors. In March 2026, TechSee was named to Fast Company's annual list of the World's Most Innovative Companies.

Business overview

TechSee Augmented Vision provides Sophie AI, a visual Agentic AI platform designed for customer service teams across various service-heavy industries, including telecom, smart home, consumer electronics, and utilities. Its SaaS solution integrates computer vision, multimodal generative AI, and augmented reality to facilitate remote issue resolution through step-by-step visual guidance. The company's technology helps enterprises reduce field service dispatches, improve first-time fix rates, enhance customer satisfaction, and scale service operations globally, operating within the Business Software sector.

Strategic signal

In March 2026, TechSee launched its End-to-End Home Experience solution, the first visual AI platform to extend network visibility across the entire home. This development is significant as it addresses a critical need in the telecommunications and smart home industries for comprehensive connectivity troubleshooting, signaling TechSee's continued innovation and leadership in applying visual AI to complex customer service challenges.

Company Intelligence Q&A

What is TechSee's core offering?

TechSee provides Sophie AI, a visual Agentic AI platform that uses computer vision, multimodal generative AI, and augmented reality to offer remote customer and field support through visual guidance.

When was TechSee named to Fast Company's list of Most Innovative Companies?

TechSee was named to Fast Company's annual list of the World's Most Innovative Companies of 2026 in March 2026.

What was a key product launch for TechSee in early 2026?

In March 2026, TechSee launched its End-to-End Home Experience solution, which is the first visual AI platform designed to extend network visibility across the entire home.

Did TechSee form any significant partnerships in 2025?

In September 2025, TechSee announced a strategic partnership with SOFTEL Communications to expand visual Agentic AI capabilities across enterprise contact centers. Additionally, in July 2025, TechSee partnered with ServiceNow to deliver native visual Agentic AI for service.

What was the focus of TechSee's Connectivity Guru Model 3.1 launch?

In October 2025, TechSee launched Connectivity Guru Model 3.1, bringing network coverage visualization to the contact center to enhance troubleshooting for home connectivity issues.