TechSee Augmented Vision

Company Overview

Snapshot

Founded in December 2014 by Eitan Cohen, Amir Yoffe, and Gabby Sarusi, TechSee Augmented Vision operates with 51–200 employees. The company has raised $54 million across 4 funding rounds from 7 investors. In March 2026, TechSee was named to Fast Company's annual list of the World's Most Innovative Companies.

Business overview

TechSee Augmented Vision develops Sophie AI, a visual Agentic AI platform designed for remote customer and field support. The SaaS solution integrates computer vision, multimodal generative AI, and augmented reality to provide step-by-step visual guidance, enabling customers, agents, and field technicians to resolve issues remotely. TechSee serves service-heavy industries such as telecom, smart home, consumer electronics, and utilities, helping enterprises reduce truck rolls, improve first-time fix rates, and enhance customer satisfaction.

Strategic signal

In July 2026, TechSee launched its Value Meter, a new tool providing enterprises with real-time insights into the business impact of their AI implementations. This development signals a strategic focus on demonstrating tangible ROI for its Visual Agentic AI solutions, which is crucial for driving enterprise adoption and validating the effectiveness of AI in customer service operations.

Company Intelligence Q&A

What is TechSee's latest product launch?

In July 2026, TechSee launched its Value Meter, a tool designed to provide enterprises with a real-time view of the business impact of their AI solutions.

Has TechSee recently received any industry recognition?

In March 2026, TechSee was named to Fast Company's annual list of the World's Most Innovative Companies. Additionally, in April 2026, MEO and TechSee won the Technology of the Year award at the 2026 Excellence in Customer Service Awards for their visual AI innovation.

What strategic partnerships has TechSee recently formed?

In September 2025, TechSee announced a strategic partnership with SOFTEL Communications to expand visual Agentic AI capabilities across enterprise contact centers. In July 2025, TechSee partnered with ServiceNow to deliver native visual Agentic AI for smarter, faster service.

What is TechSee's Connectivity Guru product line?

In February 2025, TechSee launched Connectivity Guru, an Agentic AI solution for Wi-Fi troubleshooting. This was followed by Connectivity Guru Model 2.1 in July 2025, and Model 3.1 in October 2025, which brings network coverage visualization to contact centers.