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Tymely is a customer service provider that uses a unique combination of people and AI to offer exceptional outsourced customer service to eCommerce brands. Tymely's services stand out from other solutions in terms of quality, speed, and cost-effectiveness. Tymely's AI technology automatically answers customer inquiries from text channels like emails and web forms and takes all the necessary actions to fully resolve the ticket. Unlike traditional chatbots that are mainly focused on conversing or conveying information, Tymely prioritizes understanding the customer's needs and providing a full resolution to their inquiries.