UTOPY

Company Overview

Snapshot

Founded in January 1999 by David Konig and Yochai Konig, UTOPY was a Business Software company with 11–50 employees. The company raised $7.5M across one funding round from two investors. UTOPY was acquired by Genesys in January 2013.

Business overview

UTOPY developed advanced speech analytics solutions tailored for contact center quality management. The company delivered its customer intelligence solutions to a diverse client base, including Fortune 500 companies. Operating within the Business Software sector, UTOPY focused on IT, R&D, and Data Solutions, specifically Data Analysis & Decision Support, serving enterprises and call centers.

Strategic signal

In February 2013, Genesys acquired UTOPY, a move that integrated UTOPY's customer interaction analytics capabilities into Genesys's offerings. This acquisition signaled a strategic expansion for Genesys in enhancing its customer experience platform with advanced speech analytics, demonstrating the increasing value placed on customer intelligence within the contact center industry.

Company Intelligence Q&A

When was UTOPY founded and by whom?

UTOPY was founded in January 1999 by David Konig and Yochai Konig.

What was UTOPY's primary business focus?

UTOPY specialized in providing advanced speech analytics solutions for contact center quality management, delivering customer intelligence to its clients.

What was the total capital raised by UTOPY?

UTOPY raised a total of $7.5M across one funding round.

Which investors participated in UTOPY's funding round?

In September 2008, UTOPY raised $7.5M from investors Pras Holdings.

When and by whom was UTOPY acquired?

UTOPY was acquired by Genesys in January 2013.