Einav Itamar
Co-founder & CEO
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Voca.ai
Former names:
AI-powered Agents for Call Centers
Stealth Mode
by Snap on Nov 2020 - ceased to operate
Voca.ai
Voca.ai Overview
Voca.ai provides call center voice assistants based on artificial intelligence technology. The company has developed a human-friendly agent designed to reduce the size and cost of call centers while increasing customer satisfaction.
Using end-to-end neural speech models, the Voca.ai agent can handle demanding workflows with high precision, including ordering, accessing account information, general inquiries, enabling and disabling services, and call routing.
The languages currently supported are English (American and British pronunciations) and Spanish. Voca.ai customers include AMEX, Toshiba, and a variety of insurance and healthcare companies.
Using end-to-end neural speech models, the Voca.ai agent can handle demanding workflows with high precision, including ordering, accessing account information, general inquiries, enabling and disabling services, and call routing.
The languages currently supported are English (American and British pronunciations) and Spanish. Voca.ai customers include AMEX, Toshiba, and a variety of insurance and healthcare companies.
Cumulative Funding Raised Over Time ($)
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Nov 11, 2020
www.calcalistech.com
Messaging giant Snapchat to acquire Israel's Voca.ai for $70 million
#Expand
Aug 3, 2020
www.themarker.com
Voca.ai בנבחרת הסטארטאפים 2020 של TheMarker
#Investment
Apr 1, 2020
gizmodo.com
Researchers Built an App That Aims to Detect Covid-19 by Listening to Your Coughs
#Customers
Mar 19, 2020
voicebot.ai
EXCLUSIVE: A Voice Tech Startup is Gathering Data to Build a Coronavirus Speech Test - Voicebot.ai
#Partners
Feb 25, 2020
www.techtimes.com
5 Voice Assistants to Level Up Your Customer Interactions
#Customers #Partners
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Locations
Israel
HaSadnaot Street 10, Herzliya, Israel
Offices Abroad
154 Grand St, New York, NY 10013, United States
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Inbound, Natural Voice Response (NVR) done right
Debt Collection Call with Voca AI Virtual Agent
The Voca Team
Voca.ai Business
Sector
Primary:
Business Software
Target Customer
Core Technology
Use Cases
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(0)Tags
(22)
voice-control
call-centers
customer-experience
enterprises
telecommunication
smb
productivity
natural-language-processing
banks
insurance-companies
artificial-intelligence
customer-support
ivr
healthcare-providers
machine-learning
voip
enterprise-solutions
virtual-assistant
voice-recognition
financial-institutions
mobile-carriers
customer-service
Voca.ai Financials
Cumulative Funding Raised Over Time ($)
No Data, yet.
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Public Offerings & Exits
M&A
EXIT
$70M
Nov 2020
Type
Acquisition
Was acquired by
Snap
$70M
Private Equity Funding
Convertible Debt
$3.5M
Oct 2019
4
Investors
$3.5M
Seed
$2.6M
Dec 2018
2
Investors
$2.6M
Non-Equity Funding
Mergers and Acquisitions
Voca.ai Lifecycle
Cumulative Funding Raised Over Time ($)
Timeline
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Closing Event
May 2021
M&A
EXIT
$70M
Nov 2020
Type
Acquisition
Was acquired by
Snap
$70M
Convertible Debt
$3.5M
Oct 2019
4
Investors
$3.5M
Seed
$2.6M
Dec 2018
2
Investors
$2.6M
Program
Hub
Name
SV101 By ICON
Batch
Voca.ai News
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News Articles
Nov 11, 2020
www.calcalistech.com
Messaging giant Snapchat to acquire Israel's Voca.ai for $70 million
#Expand
Aug 3, 2020
www.themarker.com
Voca.ai בנבחרת הסטארטאפים 2020 של TheMarker
#Investment
Apr 1, 2020
gizmodo.com
Researchers Built an App That Aims to Detect Covid-19 by Listening to Your Coughs
#Customers
Mar 19, 2020
voicebot.ai
EXCLUSIVE: A Voice Tech Startup is Gathering Data to Build a Coronavirus Speech Test - Voicebot.ai
#Partners
Feb 25, 2020
www.techtimes.com
5 Voice Assistants to Level Up Your Customer Interactions
#Customers #Partners
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