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5/2021 ceased to operate
Voca.ai
Voca.ai Overview
Voca.ai provides call center voice assistants based on artificial intelligence technology. The company has developed a human-friendly agent designed to reduce the size and cost of call centers while increasing customer satisfaction.
Using end-to-end neural speech models, the Voca.ai agent can handle demanding workflows with high precision, including ordering, accessing account information, general inquiries, enabling and disabling services, and call routing.
The languages currently supported are English (American and British pronunciations) and Spanish. Voca.ai customers include AMEX, Toshiba, and a variety of insurance and healthcare companies.
Voca.ai Climate Tech relevance
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