Company Overview
Snapshot
Founded in September 2009 by Benny Levi and Aliza Gavra, WFMwizard operates with 11–50 employees. The company specializes in workforce management solutions, primarily for call centers.
Business overview
WFMwizard, created by Better Plan Ltd, develops powerful and intuitive call center solutions. Its wizard-based workforce management software is designed for small and medium inbound call centers and help desks. The comprehensive solution automates weekly planning cycles, supporting inbound call volume forecasting, staffing level estimates, shift structure design optimization, and agent roster creation. WFMwizard operates within the Business Software sector, serving enterprise and professional services, particularly call centers and SMBs.
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- What is WFMwizard's primary product?
- WFMwizard offers a wizard-based workforce management software designed for small and medium inbound call centers and help desks.
- When was WFMwizard founded?
- WFMwizard was founded in September 2009.
- Who are the founders of WFMwizard?
- WFMwizard was co-founded by Benny Levi and Aliza Gavra.
- What industries does WFMwizard serve?
- WFMwizard primarily serves call centers and small to medium-sized businesses (SMBs) within the enterprise and professional services sector.
- What functionality does WFMwizard's software provide?
- WFMwizard's software helps businesses automate call center planning cycles, including inbound call volume forecasting, staffing level estimates, shift structure design optimization, and agent roster creation.