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X2ONE enables businesses tomanage day-to-day processes within one system on its online portal. It enables users to upload customer relationship management or enterprise resource planning information and create theirown processes, from manufacturing to sales and re-orders. X2ONE's platform also allows form management, SIMcard extensions, permissions control, etc. The company developed Flow X, a solution that removes the need to monitor incoming interactions by smartly routing them to available colleagues or automatic engines based on time, location, and data-driven rules. X2ONE's platform is customizable for any industry.