xFind
Contextual Intelligence for Customer Support
Company Overview
Snapshot
Founded in June 2019 by Gal Nachum, Aviv Zaken, and Sariel Moshe, xFind operates with 1–10 employees. The company raised a total of $3 million across two funding rounds from three investors. xFind was acquired by SupportLogic in August 2024.
Business overview
xFind provides an AI-driven enterprise search platform designed to enhance business interactions with relevant knowledge. The company offers a headless platform that integrates with various knowledge touchpoints, delivering answers based on connected first-party knowledge for internal teams and customers. This technology aims to improve the speed and precision of information delivery, serving the business software sector with a focus on enterprise solutions and artificial intelligence.
Strategic signal
xFind's acquisition by SupportLogic in August 2024 signifies a strategic consolidation in the customer support technology landscape. This move integrates xFind's precision answer engine into SupportLogic's offerings, aiming to set a new standard for support experience. For investors, this indicates a successful exit for xFind and a strengthened competitive position for SupportLogic in the AI-driven customer support market.
Company Intelligence Q&A
- When was xFind founded?
- xFind was founded in June 2019.
- Who are the founders of xFind?
- The founders of xFind are Gal Nachum, Aviv Zaken, and Sariel Moshe.
- What is xFind's primary business model?
- xFind primarily operates on a B2B business model.
- What is xFind's current status?
- xFind was acquired by SupportLogic in August 2024.
- Which investors participated in xFind's February 2021 funding round?
- In February 2021, xFind received funding from Besadno Investment Group and Sarona Ventures.