Zoomin is a technical content platform that brings together product user guides, support articles, developer documentation, and other information from across the enterprise in order to provide the right answer to the right person at the right time. The platform is designed to increase trust, improve self-service, and give businesses crucial insights about their customers.
Zoomin was named a cool vendor in Cool Vendors in CRM Customer Service and Support, 2020 by Gartner.
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Sep 26, 2024
www.calcalistech.com
What started as a quiet Israeli company is now reshaping customer service with AI.
#Acquired-by #Partners #Investment
Sep 25, 2024
en.globes.co.il
The acquisition of the data management for unstructured data company is the US software giant’s second acquisition in Israel this month.
#Acquisition #Customers #Partners
Sep 24, 2024
www.calcalistech.com
The deal comes less than three weeks after the software giant paid $1.9 billion for Own, another Israel-founded company.
#Acquisition #Partners #Customers
Mar 31, 2022
www.fastcompany.com
Product content: the missing piece of product-led growth
#Customers
Jan 21, 2022
www.toolbox.com
How Greater Customer Autonomy Will Drive Support KPIs in 2022 Spiceworks