Zoomin
Unified Technical Content Platform
Company Overview
Snapshot
Founded in January 2016 by Gal Oron, Hannan Saltzman, and Joe Gelb, Zoomin operated with 51–200 employees. The company raised a total of $73 million across three funding rounds from four investors. Zoomin was acquired by SalesForce in September 2024.
Business overview
Zoomin provides a unified technical content platform that centralizes product user guides, support articles, and developer documentation. Its core technology is designed to deliver relevant information to users, enhancing self-service capabilities and providing businesses with insights into customer behavior. The platform serves various industries by operating within the Business Software sector, focusing on enterprise solutions, knowledge management, and customer support.
Strategic signal
In September 2024, Zoomin was acquired by SalesForce. This acquisition highlights the increasing strategic importance of unified technical content platforms and AI-driven customer service solutions in the enterprise software market, signaling a consolidation trend and a focus on integrating comprehensive data management capabilities into larger ecosystems.
Company Intelligence Q&A
- What was a significant recent corporate development for Zoomin?
- Zoomin was acquired by SalesForce in September 2024. This acquisition led to the company's inactive status.
- When did Zoomin raise its Series C funding round?
- Zoomin raised its Series C funding round in March 2021. General Atlantic led this round, with participation from Bessemer Venture Partners.
- When was Zoomin recognized by Gartner?
- Zoomin was named a "Cool Vendor" in CRM Customer Service and Support by Gartner in June 2020.
- When did Zoomin complete its Series B funding round?
- Zoomin completed its Series B funding round in December 2020. Bessemer Venture Partners led this round, with participation from Viola Growth.
- What was the timing of Zoomin's Series A funding round?
- Zoomin secured its Series A funding round in January 2018, with investments from Bessemer Venture Partners and Salesforce Ventures.