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Click
Click Overview
ClickSoftware provides automated workforce management and optimization solutions for enterprises. Available via the cloud or on-premises, the company's solutions provide organizations with end-to-end visibility and control of the entire service process.
ClickSoftware helps its users optimize forecast planning, scheduling, mobile workforce management, and customer communication in order to boost productivity and increase customer satisfaction, all while decreasing overall service costs.
The company optimizes knowledge and execution through the use of its W6 Concept Who does What, with What, When, Where, and for Whom which it uses to support mobile workers throughout their activities in the field via its line of ClickApps.